Privacy Policy & Terms of Use

Privacy Policy

This Privacy Policy explains how Misi-Ziibi LLP (India) and Misi-Ziibi Global Consulting LLC (United States) (together "Misi-Ziibi," "we," "us," or "our") collects, uses and shares information when you visit this website or contact us through it. By using this site, you agree to the practices described here.

1. Information we collect

We collect only what we need to respond to you and to keep the site working properly.

• Information you give us. When you submit our contact form, we collect your name, company, email address, enquiry type, message, and your phone number if you choose to provide it. If you email or call us directly, we receive whatever you include in that message.
• Information collected automatically. When you visit the site, our hosting provider and analytics tools may record standard technical data such as IP address, browser type, device type, referring page, pages viewed and time of visit.

We do not ask for, and request that you do not send us, sensitive personal information such as government identification numbers, financial account details or health information through this website.

2. How we use information

• To respond to your enquiry and route it to the right team.
• To provide services you or your organization have engaged us for, and to communicate about them.
• To maintain, secure and improve the website.
• To send business communications you have requested, which you can opt out of at any time.
• To comply with legal obligations and to enforce our agreements.

Where we use your information for direct marketing, we will either have obtained your consent to do so or will rely on our legitimate interest in promoting services relevant to an existing business relationship; either way, you can opt out at any time using the unsubscribe link in our emails or by contacting us directly. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

3. When we share information

We share personal information only in these circumstances:

• Service providers. Vendors who operate this site or support our business, such as hosting, email, form-routing and CRM providers, process information on our behalf under contract.
• Ecosystem partners. If your enquiry concerns a partner-enabled solution, we may share your enquiry with the relevant partner so they can help us respond. We tell you which partner is involved.
• Legal reasons. Where required by law, subpoena or other legal process, or to protect the rights, safety or property of Misi-Ziibi, our clients or others.
• Business transfers. In connection with a merger, acquisition, financing or sale of assets, subject to this policy.

4. Cookies and analytics

This site uses cookies and similar technologies. Most browsers let you refuse or delete cookies through their settings; some parts of the site may not work as intended if you do. We use the following categories of cookies:

• Essential cookies. Required for the site to function and cannot be switched off in our systems.
• Analytics cookies. Help us understand how visitors use the site in aggregate, so we can improve it.
• Functionality cookies. Recognize returning visitors and remember preferences such as menu state.
• Targeting cookies. Used, where deployed, to measure the effectiveness of our marketing and tailor it to your interests.

Where a cookie is set by a third-party analytics or advertising provider, that provider's own privacy policy governs how it processes the resulting data.

5. Data retention

We keep contact-form submissions and related correspondence for as long as needed to respond to your enquiry and maintain a record of our business relationship, and after that for as long as required by law or by our legitimate record-keeping needs, typically no longer than three (3) years after our last contact with you. Aggregate analytics data may be retained for longer, as it does not identify you individually.

6. Security

We use reasonable administrative, technical and physical safeguards to protect information against loss, misuse and unauthorized access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

7. Your privacy rights

Depending on where you live, you may have some or all of the following rights over the personal data we hold about you:

• Right to access. Request a copy of the personal data we hold about you.
• Right to rectification. Ask us to correct inaccurate or incomplete data.
• Right to erasure. Ask us to delete your personal data, subject to our legal and record-keeping obligations.
• Right to restrict processing. Ask us to limit how we use your data in certain circumstances.
• Right to object. Object to specific processing activities, including direct marketing.
• Right to data portability. Request that we transfer your data, in a structured format, to another organization.
• Right to withdraw consent. Where we rely on your consent, withdraw it at any time without affecting processing that already took place.

Residents of California and of other US states with comprehensive privacy laws have equivalent rights under their state law, including the right not to be discriminated against for exercising them. Residents of the European Economic Area and the United Kingdom have these rights under the General Data Protection Regulation, and may also lodge a complaint with their local data protection authority.

To make a request, contact us using the details in the Contact section below. We will verify your request before acting on it, and we will respond within the time period required by applicable law. You may designate an authorized agent to submit a request on your behalf.

Again, we do not sell personal information or share it for cross-context behavioral advertising.

8. Children's privacy

This is a business website and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be noted on this page.

Terms & Conditions

These Terms & Conditions govern your use of this website. Please read them before using the site. If you do not agree with them, do not use the site.

1. Acceptance of terms

By accessing or using this website, you agree to be bound by these terms and by our Privacy Policy above. If you are using the site on behalf of an organization, you represent that you are authorized to accept these terms on its behalf.

2. Permitted use

You may use this site for lawful business purposes: learning about our services, evaluating our capabilities and contacting us. You agree not to:

• Use the site in violation of any applicable law or regulation.
• Attempt to gain unauthorized access to the site, its servers or any connected systems.
• Introduce malware, or interfere with or disrupt the site's operation or security.
• Scrape, harvest or systematically extract content or contact details, including for training machine-learning models, without our prior written permission.
• Misrepresent your identity or affiliation when contacting us.

3. Intellectual property

The content of this website, including text, graphics, logos, page design, images and the Misi-Ziibi name and brand assets, is owned by Misi-Ziibi or its licensors and is protected by United States and international intellectual property laws.

You may view, download and print pages from this site for your own internal business evaluation. Any other use, including reproduction, republication, distribution, modification or commercial exploitation, requires our prior written consent.

4. Partner-enabled platforms

Some solutions described on this site are built and owned by our ecosystem partners and are identified as partner-enabled. Descriptions of those platforms are provided for information only. The applicable partner's own terms, licenses and service commitments govern the use of their products, and we make no representation on their behalf.

5. Your submissions

Do not send us confidential or proprietary information through this website. Information you submit through the contact form or by email is handled in accordance with our Privacy Policy, but unless we have a written confidentiality agreement in place, it is not treated as confidential. Where you send us feedback or suggestions, you grant us a non-exclusive, royalty-free right to use them without obligation to you.

6. No warranty

This website and its content are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the site will be uninterrupted or error-free, or that content is complete, current or accurate. Nothing on this site is professional, legal or financial advice, and nothing on it constitutes an offer or a binding commitment to provide services. Services are governed solely by a signed agreement between us.

7. Limitation of liability

To the fullest extent permitted by law, Misi-Ziibi and its officers, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or business opportunity, arising out of or relating to your use of this website, even if we have been advised of the possibility of such damages. Our total aggregate liability arising out of or relating to this website will not exceed the greater of (a) the total fees, if any, paid by you to Misi-Ziibi for use of this website in the twelve (12) months preceding the claim, or (b) one hundred US dollars (US $100). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

8. Indemnification

You agree to indemnify and hold harmless Misi-Ziibi and its officers, employees and agents from any claims, losses, liabilities and expenses, including reasonable attorneys' fees, arising out of your use of this website or your breach of these terms.

9. Governing law and disputes

These terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Dallas County, Texas have exclusive jurisdiction over any dispute arising out of or relating to this website or these terms, and you consent to their personal jurisdiction.

This website is controlled and operated from the United States. If you access it from elsewhere, you are responsible for compliance with local law.

10. Changes to these terms

We may revise these terms at any time by updating this page. Your continued use of the site after changes are posted means you accept the revised terms.

11. Contact

Questions about this Privacy Policy or these Terms & Conditions can be sent to:

• Email: sales@misi-Ziibi.com
• India: Misi-Ziibi LLP, 24 Balaraman Street, Adyar, Chennai 600020
• United States: Misi-Ziibi Global Consulting LLC, 1328 Breamar Drive, Carrollton, Texas 75007

You can also reach us through our contact page.